Citrix Workspace App Setup (Mac)

Requirement: Citrix Workspace App Software

Launch your browser and navigate to Citrix website.

The site will detect your operating system and offer the appropriate software to install.

When you see this icon appear on the website, please launch it and follow its instructions.

    Citrix icon

Configuration

Getting Started:

    Launch your web browser > https://hvd-rtp1.fidelity.com

    Note: The gateway address can be changed later.

    Log In > Use your Domain\CorpID, LAN Password, SVIP PUSH is enabled.

    login

    Confirm your SVIP Notification.

    svip

    Located Top Right corner, pull down your name, select Activate.

    activate

    When prompted to allow downloads, select Allow.

    downloads

    When prompted to allow downloads, select Allow.

    trust

    The CWA app will now prompt you to log in.

    auth


Changing your Gateway

    As we were configuring CWA, we selected RTP1 as the initial gateway. To change to a different region follow these steps:

    Open CWA and at the top right corner, pull down the menu under your name and select Preferences.

    preferences

    Under the settings menu, select Configure Account.

    configure

    Select the desired gateway. Click OK.

    gateways

    hvd-rtp = Eastern US 

    hvd-oma = Midwest US 

    hvd-chn = Chennai 

    hvd-man = Manyata 

    hvd-cn = Dalian China