ERA Web
Note:
Microsoft InTune is the preferred mobile access platform. Not all sites will be available here.
Requirements:
CompareTool.fmr.com must show associate's EDA Revoke as N. This is an HR flag your manager will need to request.
A Valid LAN account, Password, and at least one mobile device registered with Symantec VIP. Call Techworks for assistance.
A supported browser: Chrome or Edge Chromium browser. All other browsers will be "best effort" support.
Accessing ERA Web Portal
Using a Web Browser navigate to era.fidelity.com.
Under Web Access, select Log in.
Users with Symantec VIP installed on their mobile device:
Users with physical tokens/cards:
You will now be sent to the ERA Web portal.
In the portal, you will notice the top 5 websites accessed.
Use the search bar to type in a website that isn't listed and click Browse.
Use the Home button to return to the main menu.
Use the Sign Out button to end session.
Troubleshooting Connection Problems
Logon Page Repeatedly Displayed / Submission Error
Contact Us
- If you are still experiencing connection issues, please call TechWorks.